Job Description

Brook Street are proud to advertise a temporary position for a Fines Officer, within Criminal Fines Collection and Enforcement team at Poole Law Courts. This is a full-time, temporary position.

The key purpose of the role

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS with data collection and entry.

Key responsibilities:

• Collection of financial impositions imposed by the court
• Enforcement of financial impositions using designated Fines Officer Powers
• General photocopying and filing
• Creating and updating records on in-house computer system and data input
• Post opening and dispatch
• Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions
• Conducting Means Interviews with defendant mainly over the phone but face to face in some instances
• Assisting at Enforcement Courts and hearings, ensuring papers and materials are available and up to date
• Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc.
• Including standard documentation and information, court orders, claims, fines, fees, maintenance, and fixed penalty tickets
• Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures
• Communicate and work with Enforcement Delivery Managers, Judiciary, Magistracy, Cluster Staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service

Typical qualifications and experience:

• IT confident and able to use Microsoft Office
• Administrative experience
• Good communication skills, both oral and written

Pay rate: £10.57 p/h after 12 working weeks £11.88 p/h,Monday to Friday role - 37 hours per week, temporary on-going assignment

Location: Park Road, Poole, Dorset, BH15 2NS

*The offered candidate is subject to a vetting - standard DBS clearance and an activity check for the last 3 years.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.