Job Description

Brook Street are currently recruiting for an Administrator role for a High end Private Clinic based in the heart of Chelmsford.
The Administrator is responsible for all persons coming through the clinic doors ensuring they are managed appropriately, provided with all suitable information and passed to the appropriate clinic team member.
All inbound calls to the clinic come through the administrator, the calls must be handled courteously, and all efforts must be made to assist the caller.
The administrator oversees processing all correspondence from the patient coordinators as well as prioritising all incoming information.
The successful candidate will also maintain records of all documentation, file materials, manage data entry and even set up databases and other relevant data information. Word processing skills, spread sheet and database experience is also essential. These documents will have confidential information, this means that you will have to know how to handle this information in a professional and confidential manner.
It is imperative that he or she is smart in their appearance and well presented at all times.
Responsibilities include:
" Meeting and greeting all guests to the clinic, ensuring they are well looked after.
" Liaising with patient coordinators and surgeons to ensure that each day goes as planned.
" Opening, sorting and categorising all incoming information to the clinic and getting it to the appropriate people in a timely fashion.
" Processing all outgoing communication in the form of emails, letters, voice messages or other forms of communication.
" Using the Outlook diary scheduling appointments, meetings and any other events for the Patient Coordinators and Surgeons. Liaising with Head Office where required.
" Duplicating, filing, recording and logging of data shared between departments.
" Answering phones, providing information and processing messages.
" Supervising any support staff and ensuring all office policies and procedures are being implemented.
" Maintaining the clinic environment, ensuring that the place is tidy and that all is in working order.
" The role will also require assisting in local brand awareness and lead generation.
To be considered for this role you need to have the following:
- IT Literate including (Word/Excel)
- GCSE in Maths and English
Working Hours - Full Time (You will need to be flexible as some evening's are 8pm finish and some Saturday work may occur)
Salary - 16,000 - £18,000
If this is something of interest to you then please apply OR call Chanel at Brook Street on: 01245 493533 OR email on: