Job Description

Administrator - HMP

Pay Rate: £12.36 per hour
Hours: 37 hours per week
Contract Type: Temporary until 30/10/2026

Overview of the Job

Brook Street are pleased to offer an exciting opportunity for an Administrative Assistant (Band 3) to join the team working within HMP Usk.

Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a specific area. The postholder is expected to be competent in their area of work; any specialist training or qualifications required will be provided upon appointment.

This is a non-operational role, The role carries no line management responsibilities.

Key Responsibilities

Typical tasks associated with this role include:

• Organise, produce, and maintain accurate records for area of work.
• Act as the main contact point for all communications to the team; prioritise and distribute correspondence to the appropriate person or department.
• Complete monitoring returns and prepare routine reports for the area of work.
• Input requisitions onto the finance database and process purchase orders as required.
• Co-ordinate and arrange awareness or briefing sessions for the area of work.
• Prepare paperwork for checking by a manager, conducting initial quality checks as necessary.
• Correspond with relevant stakeholders and partner agencies to ensure information is shared appropriately.
• Maintain and check establishment databases, manual filing systems, and logs, responding within agreed timescales.
• Collate data relating to Service Delivery Indicators (SDIs).
• Act as secretary to meetings as required, including organising agendas, taking minutes, and distributing action points.

Essential Skills & Experience

• Strong administrative experience within a busy office environment.
• Excellent attention to detail and organisational ability.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams).
• Ability to prioritise workload and meet deadlines.
• Discreet and professional approach when handling sensitive or confidential information.

Eligibility Requirements

• All candidates are subject to security and identity checks prior to taking up the post.
• All staff must declare whether they are a member of any group or organisation which HMPPS considers to be racist.

Essential Qualifications / Training

• Job holders must complete specific training in their specialism upon appointment.
• Ability to fulfil all spoken aspects of the role confidently in English

Key Behaviours

The successful candidate will demonstrate the following Civil Service behaviours:

• Changing and Improving
• Communicating and Influencing
• Working Together
• Managing a Quality Service
• Delivering at Pace

Additional Information

• Full-time position: 37 hours per week (Monday to Friday).
• On-site role at HMP Usk.
• Pay rate: £12.36 per hour.
• Standard security vetting required before start date.

How to Apply

If you are an organised and motivated individual with strong administrative skills and a desire to support the important work carried out within HMP Usk, please apply directly via Brook Street today.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.