Job Description

Administrator - APHA

Location: York (Hybrid Working) 40% in office

Pay: 11.47

Job Type: Temporary

Sector: Public Sector

Hours: 4 days on, 4 days off will cycle between 6AM-5PM, 8AM-7PM, 1PM-Midnight, 8AM-7PM

A Little Bit About Us:

Brook Street have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

About the Client:

The Centre for International Trade is part of APHA'S customer service centre network across the UK and is in charge of a wide variety of work areas to allow the import and export of live animals, plants, animal products and plant products to the EU and third countries.

Job Description

You will be working in a friendly team in a reactive and varied role. You will need to have good IT and organisation skills and the flexibility to turn your hand to different tasks as the situation demands. The position is customer facing and will suit those who have an ability to communicate well to a diverse group of customers. You will be engaging with a broad range of partners and forming relationships with colleagues across the wider DEFRA team.

Our Work

The Centre for International Trade is accountable for completing inspections in relation to the import of controlled plant materials coming into England and Wales. We also issue export certificates for several materials including plant products, seeds, and potatoes and ensure they are free from pests and disease to allow our customers to export their products, protecting the food chain.

Examples of the type of work you will be doing:

• Producing export certificates for plants and plant products
• Completing document checks on consignments of plant imports
• Providing advice to customers who want to import or export plants or plant products, so they remain compliant with the UK's bio security standards
• Coordinating physical inspections of goods for import and export
• Answering telephone and email queries and following up enquiries which cannot be immediately resolved.
• Assisting stakeholders with billing enquiries and resolving invoicing errors
• Provide classification of potatoes produced and marketed in England and Wales assuring that seed potatoes meet specified minimum health and quality standards.
• Register and authorise professional operators to produce UK plant passports to trace the movement of plants within the UK
• Authorising the import, movement and storage of prohibited material for specific purposes such as scientific research and educational purposes.

Training

During their first week, all successful candidates will attend an induction course at one of our offices, to gain an understanding in working at APHA, as well as an extensive programme of training and assistance.

APHA appreciates the varying level of experiences and skills successful candidates will hold on joining the agency. Training material is designed to be extensive and ensure all new entrants to APHA, build suitable confidence and competencies to deliver the work.

Work Patterns

You will be required to work a varying shift pattern as part of your job role. The shift pattern could consist of early morning or late evening shifts, and could include working on weekdays, weekends and public holidays. You will be informed of the relevant working pattern(s) by your manager.

Diversity in the workplace:

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.
Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.