Job Description

Brook Street are very pleased to be recruiting for HM Land Registry role for within Durham City Centre. The role is for an Associate Local Systems Administrator, working full-time, Monday to Friday, 37.5hrs

The role requires the successful candidates to carry out, but not limited to, the following:

Key Responsibilities

• Provide administrative support duties in HM Land Registry offices and in local authority settings
• Access and update HMLR systems
• Manage calls efficiently providing accurate, impartial information
• Carry out all of the required customer checks
• Scanning of paper records per defined work instructions
• Working with internal and external stakeholder to resolve questions and queries
• Data input of local scanned records to create digital records
• Keep up to date with process and practice changes

Key Skills

• Experience of administration and/or customer service in an office-based environment
• Experience of working as a team member to deliver common goals
• Effective organisational skills and able to prioritise work
• Excellent attention to detail and ability to make sound judgements/decisions based on available evidence
• Good computer skills, experience of using Microsoft based software, including knowledge of Outlook, Word, and Excel
• Fast/accurate data inputting skills

You must have:
" A positive and can-do approach to the possibility of change
" Effective communication skills
" Strong Customer Service Skills
" Good organisational skills
" Approach ability and confidence when dealing with staff and managers at all grades
" The ability to set-up and configure desktop and portable IT equipment (training will be provided)
" The ability to follow written technical instructions for a variety of tasks.

The role is for 6 months - possibly extending, Monday to Friday, 37.5hrs per week at £12.86/hr.

If this sounds the ideal role for you and would like to apply, then please send your CV in word format to the PSR Team at Durham.

You will be subject to a Standard DBS check and 3 years full referencing. You will also require photographic ID.