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Administrator - NHS Verification -weekends and evenings

  • Location:

    Leeds, West Yorkshire

  • Sector:

    Customer Service

  • Job type:


  • Salary:


  • Contact:

    Leeds CL

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    about 2 months ago

  • Duration:

    on going

  • Expiry date:


  • Startdate:


Job Description

Evening and Weekends - NHS Verification Administrator
Pay per hour - £11.53 - £18.45
Hybrid - Must be able to work from Leeds when required

Please note training will be done twice at the office from 9AM - 5:30PM and the rest of the week at home in the evenings.

Location - NHS Digital

7/8 Wellington Place, Leeds

Evenings week day 6pm-10pm - pay rate (£11.53 then after 8pm £14.99 per hour)

Saturdays - 8am-4pm and 10am-6pm pay rate (£14.99 per hour)

Sundays - 8am-4pm and 10am-6pm pay rate (£18.45 per hour)

The support team based in Leeds City Centre is looking to expand and develop its team due to natural attrition however they have also been awarded a number of specific projects that need staff to manage this.

The primary objective of the NHS login (Citizen Identity) Programme is to simplify adoption of digital tools and services by providing a simple, consistent, and trusted mechanism for patients and carers to access digital services in health and social care. This will improve self-care, reduce avoidable demand on front line services, and facilitate beneficial channel shift of patients and carers to digital services.

The Identity Verification Administrator will process user submissions to the NHS login service by:

  • Completing clarity, security, and validity checks on ID documents
  • Accurately comparing data from ID documents with user's information from the Personal Demographics Service
  • Performing manual searches in the Personal Demographics Service to identify the user's medical record
  • Performing liveness and likeness tests on the data submitted by the user, comparing this with the ID document provided

Skills, qualifications, and knowledge:

  • A high degree of literacy and accuracy
  • The ability to communicate clearly and appropriately with both individuals and groups within and outside the organisation
  • The ability to maintain and improve quality standards across all areas of responsibility

Key attributes:

  • Good working knowledge of Microsoft Office including Outlook, Word, Excel, PowerPoint, SharePoint, and Microsoft Teams
  • Knowledge of the importance of information governance, including maintaining the confidentiality of information, storing information in the right place, and making sure information is recorded clearly and accurately

Key tasks and deliverables:

  • Good written communication skills, including grammar and spelling
  • Experience of maintaining filing systems both electronically and manually
  • Experience of working in a busy office environment
  • Proven ability to understand and react appropriately to risks and issues
  • Ability to extract and understand technical/specialist information from various sources
  • Previous experience requiring the handling of sensitive information in a confidential manner
  • Experience of maintaining one or more information systems, managing storage and retrieval of information or records
  • Ability to adapt to new changes implemented by the organisation

    City Centre (location 5minutes from any station)
    Modern offices with accessible amenities
    Professional and forward-thinking culture
    Very Competitive rates of pay


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