Job Description

We are looking for admin officers to work within one of our large government clients in Manchester city Centre. These roles are ideal for people who are excellent communicators. The successful candidates will be working 4pm until Midnight Monday to Friday. The pay will be £8.77 per hour for midweek until 8pm, Weekend shifts are at £10.97 per hour. These positions are initially for 13 weeks with a view to possible extension.

These roles are working Monday to Sunday on rotating shifts between 8am to 8pm Monday to Friday, 8am to 4pm Saturday and 9am to 5pm on a Sunday.

The roles will be challenging but rewarding in equal measures.

The role as an Admin Officer, your main role will be taking telephone calls from customers in a contact centre type environment.

Your responsibilities will include:
" Entering precise data quickly and correctly
" Data migration between government systems
" Handling some calls from customers effectively and efficiently
" Handling complex and difficult customer queries and issues, resolving them quickly and efficiently
" Using various computer systems to create/update and maintain customer records accurately
" Using online methods of communication such as web chat, emails etc.
" Providing data and information in a professional and helpful manner
This list is not exhaustive, and you're expected to be flexible in your day to day work. Full training will be given to all successful candidates
The skills you'll bring and develop include:
" Communication skills, both written and verbal
" Basic numerical and analytical skills
" Interpersonal skills to support our customers
" Basic IT skills

If you are interested in these positions, please contact us on 01615302210 today or register in full for government roles on our website, https://registrations.brookstreet.co.uk/public-sector-registration.aspx