Admissions Advisor
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Location:
Coventry
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Sector:
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Job type:
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Salary:
£21500 - £22500 per annum
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Contact:
Annie
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Contact email:
coventry.web@brookstreet.co.uk
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Job ref:
COV/16552_1574157223
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Published:
over 4 years ago
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Expiry date:
19/12/2019
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Startdate:
14/11/19
Job Description
Admissions Advisor
Location: Coventry
Hours- Monday - Friday 37 Hours per week
Salary- Paying up to £22500 - depending on experience
Working along side the Head of Admissions my client is looking for an advisor who will be dealing with ensuring all enquiries and applications are contacted within a specific time frame. Working closely with the admissions team, the successful candidate will be responsible for guiding applicants through the 360-degree cycle of enrolment.
Main duties:
- Actively engage with applicants using a variety of communication skills, and ensuring all communication is documented.
- To achieve target conversion rated for leads received over a given period
- Assist with call coaching/training with the team, to help raise the standard of calls
- Develop an advance understanding of systems and tools
- Educate applicants about programmes, offering solutions based on individual needs.
- Have a thorough understanding of programmes available and establish as an expert in this
Candidate Requirements:
- Demonstrate enthusiasm and passion for delivering excellent customer service and business growth
- Drive and encourage best practise
- Embrace change and new ideas
- Take personal responsibility for problems and solutions
- Meet deadlines and monitor activity
- Self motivated
- Sound understanding of all Microsoft packages including excel
If you feel this is the role for you and you can demonstrate all the needed skills, please send a copy of your CV
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