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AFC Band 4

  • Location:

    Birmingham, West Midlands

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    Up to £10.29 per hour

  • Contact:

    Birmingham Government Team

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    3-6 months

  • Expiry date:


  • Startdate:

    11/10/21 17:03:20

Job Description

Our public sector client are looking for a temporary worker to join their team as an admin officer. You will be working on behalf of the NHS, assisting their complaints team.

You will be performing routine administration to the complaints team. Your day to day duties will include:
- Sorting and distributing mail,
- Photocopying, filing, posting and proof reading data,
- Answering telephone calls,
- Making phone calls to practices,
- Relaying messages and sign posting,
- Data input on the complaints system

The ideal candidate will have relevant experience in the following:
- Customer service
- Dealing with sensitive and confidential information,
- Knowledge of office 365,
- Clear communicator, assertive manner,
- Good writing and note taking skills,
- Able to multi-task,
- Awareness of data protection principles,
- Able to maintain confidentiality and trust

This is initially a temporary contract until the end of March 2022. This is a full time role - 37.5 hours a week. You will be working Monday - Friday.

If this is something you would be interested please apply for more information.


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