Job Description

Financial Services Officer

Context of the role

o As Invoice Query Manager (IQM), responsible for managing the Oracle ISFE PO and non-PO workflows to enable the timely and accurate coding and authorisation of invoices.
o Responsible for completing and reviewing Oracle ISFE supplier amendment and setup requests as necessary
o Responsible for raising authorised sales orders in Oracle ISFE
o Responsible for Oracle ISFE processing of approved payment runs and approved manual payments
o Assists in the general duties of the financial services department
o Responsible for aged debt recovery
o Supports the Agreement of Balances exercise
o Responsible for banking and receipting of all income received.

Role specific duties and responsibilities
Additions to the Generic Job Description

The post holder will undertake the following duties and responsibilities
1. Management of Invoices/Payroll
I. Responsible for managing the invoice workflows to ensure that invoices are coded and authorised in a timely manner. Manage and redirect invoices from the central workflow.
II. To prepare urgent payment requests for authorisation relating to both payroll and general invoicing.
III. Investigate and resolve routine queries relating to invoices from coders and authorisers and payroll.
IV. Review regular updates received from providers detailing the number and value of invoices within colleagues' workflows. Follow up with individuals where coding or authorisation is taking place outside of the expected timescales and is likely to result in a breach of the CCGs Better Payment Practice Code (BPPC). Escalate to the Financial Services Supervisor / Financial Accountant where there are consistent breaches.
V. Demonstrate the coding and authorising of invoices to new coders and authorisers using the Oracle ISFE system.


2. Sales orders, cash receipting and debt recovery
I. Raise sales orders ensuring that they have been correctly authorised and that there is sufficient back up documentation.
II. Recover aged debts
III. Review unallocated cash on a weekly basis and on the last working day of the calendar month to ensure that it has all been cleared.
IV. Responsible for receipting of all income ensuring that it is promptly banked, coded and receipts are issued as required.

3. Agreement of Balances
I. Assist with the agreement of balances exercise as required.

4. Other
I. To carry out other appropriate delegated duties as required by the Financial Services Supervisor / Financial Accountant
II. The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role.
III. The job description and person specification may be reviewed on an on-going basis in accordance with the changing needs of the organisation.