Job Description

Brook Street Recruitment is proud to be working exclusively with our client in Mallusk who are now seeking to recruit a skilled and experienced Air Freight Forwarder / Air Export Co-ordinator to join the team.

This is a full end-to-end air freight role that includes managing both export operations and customs processes. If you're passionate about air freight logistics and want to join a dynamic and supportive team, this is a fantastic opportunity to elevate your career.

You'll take ownership of the full air freight process - from booking flights and managing cargo to coordinating customs clearance and updating clients. This is a hands-on role that requires autonomy, attention to detail, and strong customer communication.

Key Responsibilities:

• Coordinate air freight shipments from start to finish, including booking flights and arranging onward transport
• Manage air charter operations and liaise with airlines, freight forwarders, and cargo handlers
• Handle import/export documentation and ensure full compliance with customs procedures
• Build strong relationships with clients and carriers, ensuring excellent service delivery
• Monitor and manage costs, obtain competitive carrier rates, and support budget reporting
• Resolve issues related to lost, delayed, or damaged cargo
• Ensure all shipments meet legal, airline, and customs requirements
• Use freight software (e.g., CargoWise, Multifreight) to manage operations and records

Criteria:

• Minimum 3 years' experience in UK air freight forwardin
• In-depth knowledge of air cargo procedures, customs clearance, and freight software
• Strong problem-solving skills and the ability to perform under pressure
• Excellent communication and customer service abilities
• Confident managing high-pressure, fast-paced logistics tasks with minimal supervision

What's on Offer:

• A permanent, full-time position within a well-respected and supportive company
• A varied role where no two days are the same
• Competitive salary - negotiable depending on experience
• Great team culture and opportunity to work in a key logistics hub in Mallusk

Interested ? Please send your CV directly to Colleen Farquharson via the apply button or email.

This is your chance to step into a key role in a thriving logistics company - apply today and take your air freight career to new heights!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.