Back to Search Results

AO EWH Counter Position

  • Location:

    Newport, Wales

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    Up to £9.06 per hour

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    6 to 9 Months

  • Expiry date:


  • Startdate:

    January 2022

Job Description

Brook Street is currently recruiting on behalf of our client who is based in Newport City Centre; we have multiple positions available for an admin officer.

Contract: Temporary assignment 6-9 months (work volume dependant)

Start date: January 2022

Salary: £9.06 per hour - rising to £11.10 per hour after a 12 week qualifying period

Hours: The AO Role working pattern will be between Monday and Saturday 8am to 6pm (With small regional differences) on a rota basis

Clearance: CTC

Primary Purpose

Counter Service Officers within Customer Service Offices and Centres will contribute to safeguarding identity through managing customers arriving to counter services and carrying out related activities to deliver a world class customer service within the Customer Service Network

Key Responsibilities
* Greet all customers and visitors at reception and provide appropriate assistance
* Effectively organize the daily appointments, welcoming customers, setting expectations, explaining the process, putting customers at ease and handling queries including complaints
* Check customers in for appointment at the appropriate time, complete required checks and establish if applicant is fit for interview
* Plan and prepare for all allotted interviews, ensuring that any required special arrangements are facilitated

Due to the clearance required you must hold a VALID PASSPORT to apply for this role.

Email stating `HMPO AO EWH` in the subject

Apply asap as the clearance can take up to 40 days


Looking for a job? Register your CV now


Looking to recruit? Find the perfect hire

Upload Job

Want a career at Brook Street? Join our team

Join Now