Brook Street is currently recruiting on behalf of our client who is based in Newport City Centre; we have multiple positions available for admin officers.
Contract: Temporary assignment 6-9 months (work volume dependant)
Start date: July 2021 - dependant on CTC clearance (takes up to 40 days from application)
Salary: £9.06 per hour - rising to £11.10 per hour after a 12 week qualifying period
Hours: The AO Role working pattern will be between Monday and Saturday 8am to 6pm (With small regional differences) on a rota basis
Counter Service Officers within Customer Service Offices and Centres will contribute to safeguarding identity through managing customers arriving to counter services and carrying out related activities to deliver a world class customer service within the Customer Service Network
* Greet all customers and visitors at reception and provide appropriate assistance
* Effectively organize the daily appointments, welcoming customers, setting expectations, explaining the process, putting customers at ease and handling queries including complaints
* Check customers in for appointment at the appropriate time, complete required checks and establish if applicant is fit for interview
* Plan and prepare for all allotted interviews, ensuring that any required special arrangements are facilitated
Due to the clearance required you must hold a VALID PASSPORT to apply for this role.
Email stating `HMPO AO EWH` in the subject
Apply asap as the clearance can take up to 40 days