Banner Search Image

Search for your new career here

Back to Search Results

Arc Room Controller

  • Sector:

    Contact Centre

  • Job type:

    Permanent

  • Salary:

    Up to £18000 per annum

  • Contact:

    Colleen

  • Contact email:

    colleen.farquharson@brookstreet.co.uk

  • Job ref:

    BEL/297743_1614161829

  • Published:

    about 3 years ago

  • Expiry date:

    7/04/2021

  • Startdate:

    April 2021

Job Description

Brook Street Recruitment are currently recruiting for ARC Operators for our client based in Craigavon to operate in a busy Arc Room dealing with a wide variety of clients and provide remote monitoring of their security systems including CCTV/Fire/Intruder/Panic alarms.

Responsibilities :

* Monitor and operate the CCTV cameras and associated equipment in the new CCTV control room, to ensure that the safety and security of all stakeholders maintained at all times.
* Follow protocols for maintaining the security of the CCTV control room and its facilities.
* Operate a range of remote call monitoring, alarms and communication facilities contained within the control room
* Maintain accurate records of data recordings and events, using incident reporting software.
* Contribute to the development and enhancement of the service and control room working practices.
* Provide high levels of customer service to all stakeholders including shoppers, retailers, contractors and partners at all time.

Criteria:
* Current CCTV licence / SIA Liecence essential
* Experience of working within a controlled environment on your own or part of a team and including use of computers is an essential requirement for this position
* Previous experience and knowledge of CCTV and an understanding of electronic machinery
* Ability to communicate effectively with the general public, including the police and other emergency services in all communication channels including telephone and radio.
* Possess good observation skills and the ability to respond quickly to observed incidents or events.


Salary: £8.72 per hour rising to £9.01 per hour after training
Hours of work: Mix of days and nights - 4 on 4 off 6am to 6pm/ 6pm to 6am

Send CV via the link

Ctas Bar Figure

Looking for a job? Register your CV now

Want a career at Brook Street? Join our team