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Arc Room Controller

Job Description

Brook Street Recruitment are currently recruiting for ARC Operators for our client based in Lurgan to operate in a busy Arc Room dealing with a wide variety of clients and provide remote monitoring of their security systems including CCTV/Fire/Intruder/Panic alarms.

Responsibilities :

* Monitor and operate the CCTV cameras and associated equipment in the new CCTV control room, to ensure that the safety and security of all stakeholders maintained at all times.
* Follow protocols for maintaining the security of the CCTV control room and its facilities.
* Operate a range of remote call monitoring, alarms and communication facilities contained within the control room
* Maintain accurate records of data recordings and events, using incident reporting software.
* Contribute to the development and enhancement of the service and control room working practices.
* Provide high levels of customer service to all stakeholders including shoppers, retailers, contractors and partners at all time.

* Current CCTV licence / SIA Licence would be beneficial but not essential as the client will provide training
* Experience of working within a controlled environment on your own or part of a team and including use of computers is an essential requirement for this position
* Previous experience and knowledge of CCTV and an understanding of electronic machinery
* Ability to communicate effectively with the general public, including the police and other emergency services in all communication channels including telephone and radio.
* Possess good observation skills and the ability to respond quickly to observed incidents or events.

Salary - £8.91 for 12 week training programme rising to £9.20 on completion.
Time and a half overtime rate
Annual 2% salary increase

Hours of work: Mix of days and nights - 4 on 4 off 6am to 6pm/ 6pm to 6am

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