Assistant Claims Administration Officer
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Location:
Leyland
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Sector:
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Job type:
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Salary:
Up to £8.65 per hour
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Contact:
Laura
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Contact email:
laura.piner@brookstreet.co.uk
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Job ref:
HF9685_1551886060
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Published:
about 5 years ago
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Duration:
3 months
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Expiry date:
19/03/2019
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Startdate:
11/03/19 15:23:26
Job Description
Assistant Claims Administration Officer
37.5 hours per week 8.30am - 5.00pm
Temporary
Leyland
Brook Street are recruiting for an experienced customer service / administrator to join our client in Leyland.
The ideal candidate will be required to effectively handle consumer insurance claim duties.
Role Responsibilities:
" Ensuring a pleasant customer journey through the claims process
" Identify and assess customers' needs to achieve satisfaction by building sustainable relationships of trust through open and interactive communication
" Liaise with policyholders, receiving inbound and making outbound calls
" Handling queries and ensuring claims are worked within specified timeframes
" Update relevant systems with the status of claims
" Quality checking documentation ensuring clients have signed and dated all required fields
" Sending documentation to the client when additional information is required
Key Skills:
" Attention to detail and accuracy
" Self-motivated, Pro-Active and able to problem solve
" Excellent written and Verbal communication skills
" Excellent Administration skills with previous working experience
" Good working knowledge of using Microsoft Excel, Word and Outlook
Salary: £18,000 paid weekly ( £8.65ph )
To start ASAP
Please send your CV or call 01772 252111 for more details
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