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Band 3 Appointments Officer

  • Location:

    Belfast

  • Sector:

    Admin & Secretarial

  • Job type:

    Temporary

  • Salary:

    Up to £12.31 per hour + paid holidays plus pension

  • Contact:

    Siobhan Hanna

  • Contact email:

    [email protected]

  • Job ref:

    BBBH411586_1750244954

  • Published:

    about 8 hours ago

  • Duration:

    6 months

  • Expiry date:

    18/07/2025

  • Startdate:

    ASAP

Job Description

Join our team at Musgrave Park Hospital as an Appointments Officer and embark on a rewarding journey where your contributions truly matter!

At Brook Street, we are thrilled to offer you an opportunity to support vital healthcare services in a dynamic environment.

What We Offer:

  • Salary of £12.31 per hour.
  • Work Monday to Friday from 9:00 AM to 5:00 PM
  • Temporary, on going

Key Responsibilities:

  • Making new and review outpatient appointments, ensuring adherence to NHS referral and waiting time guidelines and managing outpatient waiting lists.
  • Processing referrals for diagnostic and specialist procedures, adding them to hospital IT systems, and handling centralized booking requests, often in a rotational capacity across different services.
  • Managing first appointment bookings for designated services, registering referrals on patient administration systems promptly, and forwarding referral letters to relevant services within agreed timeframes.
  • Monitoring waiting lists to ensure patients are booked according to access policies, escalating potential breaches, and liaising with clinical staff to arrange urgent appointments as needed.

Qualifications:

  • 4 GCSEs (Grades A-C), including English Language, plus 1 year of experience.
  • Proficiency in Microsoft Word, Excel, and Outlook is essential.

Ready to Apply?

If you're excited about this unique opportunity to contribute to healthcare within a hospital setting , submit your up-to-date CV via the application link or call Siobhan Hanna at Brook Street for more information. Join us in making a difference!

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

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