Job Description

Brook Street UK Ltd is delighted to recruit for a Band 3 Human Resources & Organisational Assistant for our client in Belfast.

This is an incredible temporary role, Monday to Friday- 9am to 5pm and paying £10.40 p/h.
You will be a key member of the Human Resources & Organisational Development Directorate and will contribute to the achievement of the overall Directorate's performance objectives. You will participate on the HR & OD Helpdesk on a rota basis.

Your main duties will be:

• To log details of all queries (via phone calls/emails) to the HR in accordance with agreed procedure

• To action all queries to the HR & OD Helpdesk within agreed Key Performance Indicators (KPI's), responding to, signposting, or escalating queries as appropriate and in accordance with agreed procedure

• To provide advice to Managers and staff on a range of routine HR & OD issues in accordance with HR & OD policy, procedure, and protocol.

• To organise HR & OD-related hearings/meetings, including preparing associated paperwork/correspondence to a high-quality standard

• To create, maintain and update electronic/manual workforce files, ensuring the safe storage, retrieval and disposal of information in accordance with agreed procedure.

The job criteria for this role is:

Have 5 GCSE's (Grade A-C) to include English Language or equivalent qualification plus 1 year's administrative / customer service experience at Band 2 or equivalent.

OR

NVQ level 2 in Administration / Customer Service plus GCSE Grade A-C English Language or equivalent qualification plus 1 year's administrative / customer service experience at Band 2 or equivalent.

OR

GCSE Grade A-C or equivalent qualification plus 2 years' administrative/customer service experience at Band 2 or equivalent.

You should also have 6 months' experience in the use of Microsoft Office, including Microsoft Word, Excel, PowerPoint & Outlook.

If you would like to apply for this role, please send you CV to Sonia via the '' Apply'' link.