Job Description

Join Our Team as a Band 4 NHS Control Room Administrator!
Are you organised, proactive, and passionate about supporting exceptional patient care? We have an exciting opportunity for a dedicated Band 4 professional to join our NHS team, supporting our Site Co-Ordinator and Assistant Director in the delivery of high-quality, timely, and safe care.
Salary : £13.57 per hour
Location : Ulster Hospital - Dundonald

What You'll Do:

• Be an essential team player: Support senior staff in coordinating the delivery of outstanding care across the hospital.
• Lead on communication: Attend Control Room meetings, take detailed notes, ensure actions are tracked, and share updates with Service Leads.
• Real-time data management: Use Encompass and Microsoft tools to update and communicate vital data to relevant staff efficiently.
• Drive performance: Proactively follow up on actions, monitor mailboxes, and maintain a clear overview of hospital activity from admission to discharge, anticipating and addressing delays.
• Keep everyone informed: Prepare documentation and reports, update Control Room whiteboards, and maintain comprehensive records of repatriations and transfers.
• Champion information flow: Liaise with the Discharge Hub, provide timely responses to queries, and manage both electronic and manual filing systems.
• Effective escalation: Highlight and escalate important issues, ensuring smooth operations and continuous improvement.

What We're Looking For:

• Excellent organisational and time management skills.
• Confident user of NHS digital systems including Encompass and Microsoft Office.
• Strong written and verbal communication, with a professional manner.
• Ability to handle sensitive information and work collaboratively with multidisciplinary teams.

Why Join Us?

• Be a vital part of a supportive, caring team.
• Make a meaningful difference every day.
• Enhance your NHS career with opportunities for development and growth.

Ready to step into a key role that keeps our hospital running smoothly and supports high-quality patient journeys? Apply today and be part of our mission to deliver excellent care for all!
Please call Siobhan for further information.

Brook Street NMR is acting as an Employment Business in relation to this vacancy.