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NHS Digital Project Support Officer

  • Location:

    Leeds, West Yorkshire

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:


  • Contact:

    Leeds CL

  • Contact email:

  • Job ref:


  • Published:

    2 months ago

  • Duration:

    6-12 Months

  • Expiry date:


  • Startdate:


Job Description

We are looking for a Project Support Officer to join our client NHS Digital. NHS Digital is the national information and technology provider for the health and care system.

Location- Based in Leeds City Centre

Hours- Monday- Friday 37.5 Hours

  • Flexible working applications considered

Salary- £12.74 Per Hour

Temporary position lasting 6-9 months, open to review for Extension

If Successful in the role a DBS would be required.

This role will work as part of a Project Management Office team supporting the following areas:

  • Programme reporting
  • Supporting communications and stakeholder engagement
  • Administrative tasks such as meeting support
  • Updating of decision logs and databases
  • Processing of payments and finances
  • Mailbox support
  • Information and management


  • Awareness of task management, workflow or collaboration tools.
  • Awareness of project and programme management frameworks and practices, such as; risk management, planning, and benefits tracking.
  • Awareness of product management and its role in delivering products and services.
  • Awareness of the Agile manifesto and agile principles, and how they can be used to help deliver products and services.


  • Awareness of NHS Digital and how it supports the NHS.
  • Awareness of health service terminology.
  • Awareness of a few key concepts for agile development: agile lifecycles the mechanics of scrums, sprints and Kanban.
  • Awareness of the principles of continuous improvement, and different methodologies such as Lean Six Sigma.
  • Knowledge of design and/or development techniques for digital services - including methodologies (design & user research) / platforms (web, iOS, Chrome) / tools/ environments / languages/ technologies.
  • Awareness of various software development lifecycles such as waterfall and agile.

Skills and Experience:

  • Presenting and Communicating Information
  • Planning and Organising
  • Writing and Reporting
  • Following Instructions and procedures
  • Learning and Researching
  • Strong Communication skills
  • Strong Admin Skills
  • Working With People


  • Experience working in or supporting multidisciplinary teams.
  • Experience of identifying trends and relationships between data sets and identifying correct data and inputs to support problem solving.
  • Experience supporting and working in teams across multiple stages of a delivery lifecycle.
  • Experience working within a change environment within Health, Social Care or the Public Sector.
  • Experience of successfully supporting the delivery of digital and/or technology products and services.
  • Experience supporting testing by executing test scripts and recording results.
  • Experience supporting the production of prototypes or Minimum Viable Products in order to test and iterate.


  • Educated to degree level or equivalent experience.


  • Degree in or related to one of the following fields; one of the following fields; Management, Business, Economics, Statistics, Software Engineering, Data science, Programming, or Health.
  • Recognised project management qualification at foundation level e.g. PRINCE2, Agile, or SCRUM.


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