Job Description

We are looking for a Project Support Officer to join our client NHS Digital. NHS Digital is the national information and technology provider for the health and care system.

Location- Based in Leeds City Centre

Hours- Monday- Friday 37.5 Hours

• Flexible working applications considered

Salary- £12.74 Per Hour

Temporary position lasting 6-9 months, open to review for Extension

If Successful in the role a DBS would be required.

This role will work as part of a Project Management Office team supporting the following areas:

• Programme reporting
• Supporting communications and stakeholder engagement
• Administrative tasks such as meeting support
• Updating of decision logs and databases
• Processing of payments and finances
• Mailbox support
• Information and management

Knowledge:

• Awareness of task management, workflow or collaboration tools.
• Awareness of project and programme management frameworks and practices, such as; risk management, planning, and benefits tracking.
• Awareness of product management and its role in delivering products and services.
• Awareness of the Agile manifesto and agile principles, and how they can be used to help deliver products and services.

Desirable

• Awareness of NHS Digital and how it supports the NHS.
• Awareness of health service terminology.
• Awareness of a few key concepts for agile development: agile lifecycles the mechanics of scrums, sprints and Kanban.
• Awareness of the principles of continuous improvement, and different methodologies such as Lean Six Sigma.
• Knowledge of design and/or development techniques for digital services - including methodologies (design & user research) / platforms (web, iOS, Chrome) / tools/ environments / languages/ technologies.
• Awareness of various software development lifecycles such as waterfall and agile.

Skills and Experience:

• Presenting and Communicating Information
• Planning and Organising
• Writing and Reporting
• Following Instructions and procedures
• Learning and Researching
• Strong Communication skills
• Strong Admin Skills
• Working With People

Desirable:

• Experience working in or supporting multidisciplinary teams.
• Experience of identifying trends and relationships between data sets and identifying correct data and inputs to support problem solving.
• Experience supporting and working in teams across multiple stages of a delivery lifecycle.
• Experience working within a change environment within Health, Social Care or the Public Sector.
• Experience of successfully supporting the delivery of digital and/or technology products and services.
• Experience supporting testing by executing test scripts and recording results.
• Experience supporting the production of prototypes or Minimum Viable Products in order to test and iterate.

Qualifications:

• Educated to degree level or equivalent experience.

Desirable:

• Degree in or related to one of the following fields; one of the following fields; Management, Business, Economics, Statistics, Software Engineering, Data science, Programming, or Health.
• Recognised project management qualification at foundation level e.g. PRINCE2, Agile, or SCRUM.