Job Description

Do you have a background in Block Management?

A fantastic opportunity has arrived to join a specialist block property management company based in Enfield. They are trusted to maintain residential apartment buildings, ranging from modern new builds to period conversions.

As such our client is looking for a Property Administrator to join their friendly team to help assist organising the repairs and liaising with the maintenance teams to provide a full professional property management service to their clients.

You will be the first point of contact for customers so tact and diplomacy required. You will be responsible for call logging and monitoring and will have responsibility for dealing with the calls from start to completion. You will also be corresponding to emails, dealing with questions, complaints and maintenance issues, booking appointments and maintenance works as well as organising quotes and repairs.

You will need to possess excellent communication skills, have a professional telephone manner, good literate & numerical skills and will be able to deliver high levels of customer service in a tactful and articulate manner.

Applicants with a working knowledge of Block Management as well as Section 20 legislation would be desirable. Also a Knowledge of Qube is desirable but not essential.

The role is being offered on a 1 year fixed term contract to begin with and offers a competitive salary and other benefits.