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BRI0000A0 - Customer Helpdesk

  • Location:

    Bristol, England

  • Sector:

    Contact Centre

  • Job type:

    Temporary

  • Salary:

    Up to £9.18 per hour

  • Contact:

    Chay

  • Contact email:

    chay.watts@brookstreet.co.uk

  • Job ref:

    HH6686_1558012251

  • Published:

    9 days ago

  • Expiry date:

    15/06/2019

  • Startdate:

    27/05/19 14:02:25

Job Description

Brook Street are seeking confident candidates for an exciting new opportunity in the heart of Bristol!

Brook Street would be your employer as you work within a contract for Britains leading healthcare provider! The position is that of Customer Helpdesk and will be working closely with the purchasing order department.

The assignment is a contract initially until August 2019 and is working 37.5 hours per week.

Your customer service skills will be a must in this role. You will be assisting customers with queries around purchase orders on an internal system and seeking to resolve issues raised. Your eye for details and clear communication style will also be used on a daily basis in this role and will be key to your success.

Ideal candidates will need to hold excellent grasp of mircrosoft packages and have clear communication style. You will need to be reliable and able to learn new tasks quickly.

You will need the following requirements;
- Excellent communication skills both written verbal.
- Good education to GCSE level, including English and Maths
-Excellent client facing skills and the ability to deal with client challenges in a positive, constructive and professional manner.
-Excellent Office skills Word, excel, and PowerPoint.
-Proven attention to detail and the ability to work to tight deadlines.
- Ability to work on own initiative with minimal supervision.
-Excellent analytical and investigative skills to analyse discrepancies and anomalies
-Ability to quickly develop an understanding of all key business processes and systems.
- Experience of inbound call work would be an advantage.

This role is paid weekly at £9.18/hour and offers paid holidays and good training package.

Please apply now and email current CV or call 01179221130 to discuss the position further

I am looking forward to hearing from you!

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