Job Description

NHS Digital - Band 5 Business Support
Location: Leeds
Hours: Monday - Friday (37.5 hours)
Pay: £11.20

This is an ongoing temporary position with the possibility of a further extension at the discretion of the business requirements.

This post holder will be working in a department-level business support team assisting with all operational duties.

The key objectives of the current job holder are as follows:

Managing the reporting of risks and issues

SharePoint Administration e.g. access management, user management, library management, file structure management

Administration of our work manage solution (JIRA)

Team Intranet Content Editor

Business Continuity Plan Administrator

Essential

Proficiency in software packages to an intermediate level: MS Outlook, Word, Excel, Access, PowerPoint, and Visio

Proven ability of gathering, recording and analysing information from a variety of sources, using such information to prepare and maintain a range of business documents and databases, including methods and techniques for configuration, storage, and version control.

Working Knowledge of the importance of information governance, i.e. maintaining the confidentiality of information, storing information in the right place, and making sure information is recorded clearly and accurately

Experience of effective internal and external stakeholder management, building and maintaining relationships through excellent communication.

Desirable

Some experience of regularly reviewing and developing new/ongoing improvements to procedures and protocols to ensure effective and efficient delivery of service

Able to show an understanding of service / project objectives and contribute to planning of activities, considering risks, issues and delivery objectives to ensure effective and efficient operational delivery.

Knowledge of software applications and databases used for managing documents, with knowledge of records management techniques.

Knowledge of the terminology used within the health and social care system.

What you can expect in return

• Fantastic working environment
• Flexible working hours due to business needs
• Central Leeds however will be from home for the foreseeable future with occasional days in the office
• Occasional fixed term opportunities arise internally