Job Description

Are you looking to start a career with a market leading company with sites in over 20 countries who really value their employees?

Brook Street have an exciting opportunity for a Business Support Administrator to join our client based in Coventry.

Salary - £21-24k depending on experience

Hours - 08:00-16:45 Monday-Thursday, 08:00-15:45 Friday (1 hour lunch)

Benefits available after 6m probation:

• Pension contributions
• Profit share
• 25 days annual leave plus bank holidays
• Long term service awards
• Life Assurance
• Employee assistance programme
• Private medical insurance
• PerkBox (Employee recognition and reward programme)
• Critical illness insurance
• Group income protection insurance
• Dental insurance
• Travel insurance

Your core tasks will include:

• Using Oracle based system
• Providing parts quotations and taking orders over the phone or by email
• Checking availability of parts and updating customers
• Organising parts from stores and placing orders with suppliers
• Liaising with suppliers and customers with a high emphasise on providing quality service
• Creating orders and dealing with payments - raising invoices and issuing receipts
• Handling customer complaints courteously and professionally
• Managing shipments and tracking items
• Assisting with stocktakes
• Dealing with returns & third-party collections

About you:

• Administration experience is essential (business admin is advantageous)
• Customer service experience or experience answering calls is preferable
• Analytical mind-set and adaptable to change
• Good time management, planning and accuracy
• Good knowledge of MS Office including Excel is essential
• Good communication skills

If you think you'd be a good fit for this position please apply now!