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Business Support Assistant

  • Location:

    Reading, Berkshire

  • Sector:


  • Job type:


  • Salary:

    £25600 - £28600 per annum + possible 5% bonus

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    4 months ago

  • Duration:

    18 months

  • Expiry date:


  • Startdate:


Job Description

Brook Street are currently working on behalf of our global IT client to recruit an experienced Business Support Assistant.

This is a contract role required asap for 18 months.

The role will be based remotely to begin with but there will be regular presence at the Reading offices required post Covid/when safe.

The Person Required:

  • Has a self-motivated, hands on, can do attitude
  • Gets excited by new technology and is embracive of change
  • Is proficient in Microsoft Outlook and Office. Good knowledge of other MS products and social media / Yammer - they enjoy communicating with others
  • Can actively demonstrate their problem solving skills and how they step forward to lead
  • Has the ability to deal with numerous competing demands and range of different people
  • Thrives when working to tight deadlines, multitasking and facing pressure
  • Enjoys working in a fast paced, high tech multinational, multi time-zone culture

The Role:

Providing administrative support to two/three senior sales directors in the Solutions Team.

Pro-active diary management for each director supported, responsible for keeping an overall view of the diary and ensuring that there is an optimum schedule for the meetings.

  • Co-coordinating domestic and international travel on behalf of the directors including accommodation, transfers.
  • Book meeting rooms, catering and AV for director's meetings.
  • Maintain the team's ROB (Rhythm of the Business) ensuring that the directors and managers are informed of any potential clashes and rescheduling as appropriate.
  • Preparing expenses for each director and providing guidance and policy support to the wider team.
  • Managing logistics for all internal and external meetings / presentations for directors
  • Manage and monitor actions from each sector Leadership meetings.
  • Ensuring all briefing papers and supporting information for internal / external meetings are given to the directors in a timely manner.

Providing support for the Director's immediate managers and teams. Assisting the managers on administration matters where needed.

  • Scheduling and co-ordination of all group meetings and off-sites, including logistics, catering, budgets etc.
  • Being the visible presence onsite to act as main point of contact for the teams - being the "face " of your teams when the leads are out of office. There to help and support with queries.
  • Ownership of internal processes for the sectors, including creating Purchase Orders, tracking invoices, ordering Hardware/Software/Procurement.
  • Providing guidance in line with the company expense policy, and educating assisting managers and their teams with policy.
  • Updating and monitoring org charts and team aliases/distribution lists for each team.
  • Provide support to new starters in your teams - getting them onboard quickly with the things they need including laptops.
  • Delivering high quality and timely responses to incoming emails.
  • Assist the Executive Assistant on adhoc projects when requested, like the annual conference events.

Success Criteria:

  • Provides effective Multi Director Support and enables all staff within their sectors to work as efficiently and effectively as possible.
  • Presents an enthusiastic and professional image on behalf of the Group, both internally and externally and at all times.
  • Become an integral member of the administrative community within the wider group. Provide back up support to other admins during busy times & holiday cover.
  • Maintains and seeks to improve administrative processes on behalf of the team and freely shares best practice.
  • Attention to detail - we are dealing with £multi-million accounts. Error free and timely correspondence is essential.
  • Uses initiative appropriate to position, escalating where appropriate.
  • Confident with scheduling across multiple time zones and communicating with colleagues from all countries.
  • Demonstrates exceptional time management, organisation and planning skills
  • Demonstrates ownership, tracking and follow through to resolution on all queries and issues.
  • Experience in a similar role with strong organizational skills

Deadline for applications: Thursday 14th January 2021


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