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Business Support Officer/ PA/Diary Manager -NHS England

  • Location:

    Leeds, West Yorkshire

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:


  • Contact:

    Leeds CL

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    3 Months

  • Expiry date:


  • Startdate:


Job Description

We are looking for a business support officer, PA's and those with experience in Diary Management to join our client NHS England

Location- Home working but you need to be local to Leeds as you may be required to attend the offices in the city centre

Hours- Monday- Friday 9am- 5pm (can be flexible)

Salary- £11.76 - rising to £12.74 per hour after 12 weeks

This is a temporary position until the end of December 2021, this may be extended subject to the requirements of the business

The post holder will work as part of a team in delivering an efficient and effective Business Management Support service.

Key responsibilities will include:

o Organise and manage documentation for meetings and events, including preparation of agendas and minutes of meetings, tracking actions and time frames as appropriate.

o Ensure the Directors team have been briefed and have the required documentation for all meetings/events.

o Organise and produce reports, papers, presentations and other similar documentation in accordance with organisational time frames.

o Provide effective diary management for Senior Managers and the team, ensuring that appointments are planned and coordinated, and run to schedule. Use independent judgement to prioritise the high level completing demands to ensure an appropriate balance in the daily scheduling in line with preferences, responsibilities or project plans.

o Organise and plan meetings and events as directed, including sending invitations, booking venues, making travel arrangements, arranging speakers and providing relevant papers and material. Provide high quality support to ensure they are managed and delivered effectively.

o Understand, highlight and document activities risks, issues and actions, ensuring early identification and proactive mitigation where possible, and ensuring concerns are escalated promptly. Service Improvement

o Develop and implement robust work processes and systems to ensure timely delivery against deadlines.

o Work closely with other team members to improve current practices and processes to achieve best possible outcomes.

o Develop and maintain effective electronic and paper filing systems, to ensure information is kept securely and is accessible to other members of the team.

o Work with all team members in the collection of information for performance reporting on relevant team projects.

o Develop and maintain databases as required by the role.

o Act as a contact point for teams, dealing with and responding effectively to complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously.

o Handle significant quantities of confidential and sensitive information on behalf of the Senior Managers, always ensuring the appropriate degree of confidentially and discretion is adopted at all times.

The Ideal Candidate will have the relevant skills and experience:

  • Significant administrative/secretarial experience working in a large/busy team and with Director level stakeholders
  • Demonstrable experience dealing with sensitive and confidential information.
  • Experience initiating and maintaining office systems
  • Advanced knowledge of Microsoft software applications (outlook, word, excel and PowerPoint etc.)
  • Excellent planning and organising capabilities, with exceptional attention to detail
  • Excellent time management skills.
  • Able to respond to changing demands and re prioritise when necessary.
  • Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines
  • Well-developed interpersonal and oral/written communication skills.

Please apply now if this sounds of interest to you!


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