Call Centre Advisor

Posted 17 September 2025
Salary Up to £26000.00 per annum + Call Centre experience essential
LocationCity of Newport
Job type Permanent
Discipline Contact Centre
ReferenceBBBH419277_1758111581

Job description

Brook Street is working with a growing client that is seeking a Call Centre Customer Service Advisor on a Full-Time, basis. This is a fully office based in Newport Mon-Fri 9-5. This is a one year contract role.

Main duties:

To answer incoming enquiries from clients.

To advise customers over the telephone on products & services.

To enter data into online database and keep information updated.

To comply with all necessary compliance & regulations.

Knowledge, skills, abilities and experience:

Call centre experience

IT Skills

Excellent verbal and written communication skills

Company Benefits:

  • Free on site parking
  • Pension
  • Regular salary reviews
  • Training and development - Progression opportunities

Brook Street NMR is acting as an Employment Business in relation to this vacancy.