Back to Search Results

Call Centre Advisor - Hybrid

  • Location:

    Kent, England

  • Sector:

    Contact Centre

  • Job type:


  • Salary:

    £21000 - £27000 per annum

  • Contact:


  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:


  • Startdate:


Job Description

One of the most sort after customer service roles in Kent has become available!

We offer best-in-class customer service, with over 500 agents across 3 global locations handling over 2 million queries a year via phone, email and web, 7 days a week. With over 15 years' telesales experience, our advisers can guide customers through the comparison and switch process with ease.

You`ll be taking inbound calls from prospective and existing customers. You`ll be providing informative conversations about the latest technologies and gadgets available to the customer.
Using your subject matter expert knowledge have great informative conversations with our customers about the latest range of handsets, tablets and data plans available form Sky mobile.

You`ll be someone that`s career driven get`s a buzz out of helping solve problems and improve a customer`s experience with the right product or service.

You must have a great telephone manor and be available to work on a rota, where you could be rostered on anytime between 8am-10am Monday to Sunday. In return you be able to work from home up to 3 or your 5 working days each week!

The salary for this position starts at £21,000, but goes up after 2 months and could you increase to £27,000 within just 7 months! We also offer a generous 25 days annual leave, which increases to 30 days after 5 years, plus you get 2 celebration days off each year.

Other benefits include:
Retail discount scheme
Discount on Sky products
Extra holidays for length of service
Company pension
Health Cash Plan
Private medical cover
Enhanced maternity, paternity and adoption pay
Income protection cover
Employee Assistance Programme

Once you apply, the successful applicants with be short listed. Then you will be invited to interview.

Click apply now, if you want to start an exciting new career, with loads of flexibility and benefits!


Looking for a job? Register your CV now


Looking to recruit? Find the perfect hire

Upload Job

Want a career at Brook Street? Join our team

Join Now