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Call Centre Operative

  • Location:

    Cardiff, Wales

  • Sector:

    Customer Service, Public Sector

  • Job type:


  • Salary:

    Up to £9.94 per hour

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    7 months ago

  • Expiry date:


  • Startdate:


Job Description

Brook Street is the chosen recruitment partner to Public Sector employers throughout the UK.
We have ongoing temporary positions for Call Centre Operative in the Cardiff area on a full-time basis (37.00 hours per week) working shifts from Monday to Friday.

In this role, you will be helping to resolve customer queries and complaints via inbound phone calls, written correspondence and webchat.

To be considered for this role, applicants must have:
" Excellent Communication Skills - both written and verbal
" Knowledge of basic software packages (word, excel, outlook)
" A can-do attitude and a real passion for support people

The successful candidate will be working in a secure environment which requires a high level of background and clearance checks. This will include Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education and any gaps) (3 years), Address checks (3 years) and may involve us obtaining character references and/or other evidence to cover periods of unemployment.

Benefits of this role include:
" Weekly pay
" An increased annual leave allowance after 12 weeks

For further details please apply via the Apply Now link below and should your CV match the requirements of our client we will be in touch with further details. We do endeavour to contact all applicants, both successful and unsuccessful within 10 working days of your application.

Please be advised that we meet all suitable candidates and you will need to register with us through our website. If you are successful, you will be invited in to our office in Cardiff to complete the required checks.


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