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Call Centre Operator

  • Location:

    Swansea, Wales

  • Sector:

    Contact Centre, Customer Service, Public Sector

  • Job type:


  • Salary:

    Up to £7.98 per hour

  • Contact:

    Alex / Helen

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Startdate:

    29/10/18 09:58:00

Job Description

Brook Street is the chosen recruitment partner to Public Sector employers throughout the UK.
We have a position for a Temporary Call Centre Agent in the Swansea area on a full-time basis. In this role, the successful candidate would be acting as first point of contact for IT support queries.

The role is to last for 12 weeks initially but may be subject to an extension based on need

To be considered for this role, applicants must have:
" Experience of working in a call-centre
" Good communication skills, both written and via the telephone
" A flexible approach to workload as duties may vary

The successful candidate will be working in a secure environment, which requires a high level of background and clearance checks. This will include Criminal Record checks (DBS Checks), Reference Checks (3 years), Address checks (3 years) and may involve us obtaining Character references to cover periods of unemployment.

Once the successful candidate has been offered the role, these checks will commence. These normally take anything from 7 days to 28 days, depending on how quickly we can obtain this information for clearance.

Benefits of this role include:
" Increased pay rates should the role be extended beyond the initial 12 weeks
" Increased holiday allowances after 12 weeks
" Weekly pay

For further details please call Helen or Alex at Brook Street in Cardiff on (029) 2023 6669 or you can apply for this position via the Apply Now link.

Please be advised that we meet all suitable candidates and you will need to register with us through our website. If you are successful, you will be invited in to our office to register fully.


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