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Call Centre Operator

  • Location:

    Potters Bar, Hertfordshire

  • Sector:

    Contact Centre

  • Job type:


  • Salary:

    Up to £8.23 per hour + £10.61/hr after 12 wks. Free parking

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Startdate:


Job Description


Fantastic team in South Mimms, Herts requires a number of Call Centre Operators for a minimum of 3 Months with a view to go permanent.

There is no sales and no outbound calling involved - this is an inbound role only!

Lively and stylish contact centre needs you ASAP to be part of the team. It's a great place to work - the control room is really modern, high tech multi-screen workstations and huge video wall.

You must be able to commit to a minimum of 3 months.

With your confidence, excellent telephone manner, great keyboard/computer skills and willingness to learn, this could be the role for you.

The role starts at £8.23/hr rising to £10.61/hr after 12 weeks.

Full training will be provided, and you will work in this fabulous modern environment and really become part of a team.

++ Official Job Description ++
You will be taking calls from the network of roadside emergency phones throughout south east motorways.
Examples of work performed will include but not be restricted to:
- Dealing with incoming calls and routine requests
- Ability to work under high pressure situations
- Overseeing administrative procedures and processes
Typical qualifications and experience:
- A good level of keyboard skills
- Five GCSEs at Grade C or above or equivalent (including English Language or equivalent)
- NVQ Business Administration Level 2 (or suitable clerical experience)
- A good knowledge of and experience in using Microsoft Office
- Good communication skills, both oral and written

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