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Call Centre - Rural Payment Agency

  • Location:

    Workington, Cumbria

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    Up to £10.37 per hour

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    4 months ago

  • Expiry date:


  • Startdate:

    10/02/20 14:13:00

Job Description

Team Member in Rural Payments Agency Operational Directorate - Temporary post until 31 December 2019 (with the possibility of extension).

Based in the Rural Payments Agency, Customer Service Centre, Workington.

To work as part of a team within the Customer Service Centre (CSC). Answering calls on the BCMS Livestock and/or BPS/ Land based schemes Helpline dealing with customer queries in a professional manner, providing accurate information and recording the details of the call on the appropriate systems.

Working pattern is full time 37 hours per week)

Days will involve either an 8:00am start or 5:00pm finish to support business requirements alongside the Helpline opening hours.


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