Back to Search Results

Call Handler

  • Location:

    Swansea, Wales

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    £8.50 - £9.50 per hour

  • Contact:

    Temporaries Team

  • Contact email:

  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


Job Description

Do you have excellent listening skills? Can you work under pressure? Are you reliable, upbeat and able to work as part of a team?

We're looking for candidates who are available immediately for Contact Centre work in the Swansea area. The day to day duties will involve:

  • Taking inbound calls and following a set script to offer the best advice
  • Dealing with queries in a calm and professional manner
  • Escalating urgent and important queries

There will be full training given and candidates will be given the opportunity to work with a fantastic employer who value their staff at all levels.

  • Temporary contract
  • Excellent location, accessible via public transport from Swansea, Llanelli, Neath and Port Talbot areas
  • Weekly pay + Holiday Pay

Applicants will need the following in order to be shortlisted for this role:

  • Current photographic Right to Work Document (Passport / Residence Permit)
  • 2 Forms of Address ID (Bank statement, Utility Bill or Driving Licence)

The expected start date for these roles are towards the end of March / early April 2020 and due to the volume of applications we are expecting, please click Apply Now and we'll be in touch.


Looking for a job? Register your CV now


Looking to recruit? Find the perfect hire

Upload Job

Want a career at Brook Street? Join our team

Join Now