As a Vehicle Co-cordinator, you will play a very important role in achieving our organisational goals. With great organisation skills and an eye for detail, you will be responsible for preparing our Vehicles ready for delivery. You will be immaculately dressed in business attire to present the best image for Jemca, along with a passion for delivering great customer service and excellent communication skills; you will provide a seamless service to our customers.
Monday - Friday 8-5.30 £9.40 per hour
*Meet and greet customers on arrival to the centre.
*Understand the customer journey experience and be committed to delivering an unrivalled level of customer service and deliveries.
*Ensure that all customer complaints are dealt with both speedily and effectively, referring any unresolved problems to the appropriate Line Manager.
*Maintain front and rear car park control and vehicle movement
*Report any damage or component deficiencies which have occurred when they arise
*Maintain all courtesy cars
*Ensure cleanliness of all parking areas
*Collect and/or deliver vehicles from and to other locations as directed by the Line Manager
*Ensure that the image and levels of customer service within the department is in line with company standards.
*Ensure that the company vehicle is maintained in line with both company and legal requirements ensuring that any mechanical problems or accident damage is immediately reported.
*Cover security of the centre within your working hours
*Have a clean UK recognised driving licence and relevant experience in an automotive environment
*Knowledge of the local and surrounding area and be able to interact with customers to deliver a great service.
*Work efficiently under pressure and be able to work in a cross functional team.
*Work efficiently under pressure.
*Excellent organisation skills