Job Description

Title: Care Coordinator

Industry: Healthcare

Location: Hull

Salary: up to £26,000 per annum (DOE) + Company Benefits

We are looking for an experienced Care Coordinator to join one of our highly accredited and framework approved Healthcare clients in Hull.

The successful Care Coordinator will help support and manage temporary workforce within the Humber and North Lincolnshire region.

Previous experience in Care or Healthcare related position is essential.

Main Duties

• Be a first point of contact for carers, nurses, and service users to ensure care and support planning is timely and efficient
• Support the development of community care rosters ensuring our support is focused on individualised and person-centred care
• Developing care plans and rearranging them as necessary when difficulties arise liaising with care staff to manage care assignments.
• To be part of the on-call team rota, providing out of hours support
• Pre-empting problems and managing day-to-day issues whilst identifying and offering solutions to ensure continued support to service users
• Interviewing new care staff and working with our onboarding and compliance teams to ensure all pre-employment checks are in place.
• Ensuring that staff deliver high-quality and personalised care to service users.
• Recruiting, training, and supervising staff and communicating the needs of service users to nursing and care teams
• Ensuring health and safety compliance, undertaking service user visits, checking on the care they've received and documenting it accordingly.
• Liaising with local community organisations authorities and maintaining good relationships with all stakeholders
• Ensuring that all activities such as personal care and medication administration meet the required standards
• Preparing reports related to the progress of service users
• Planning and utilising resources and staying updated with care standards and knowledge to ensure that service users receive the best care

Qualifications & Experience

• A background in care or a healthcare related position is essential
• Candidates should possess NVQ Level 2/3 and above or Equivalent.
• Excellent communication skills both verbal and written
• Excellent listening skills with an empathetic approach
• Experience working with care plans
• Experience with managing staff rotas and rota management software
• IT skills including Microsoft Office applications
• A calm and resilient approach to managing problems
• Highly organised, methodical work ethic and excellent attention to detail
• Driving is essential due to the nature of the role

Benefits include:

• 28 days annual leave including public bank holidays
• Private healthcare
• Subsidised Gym membership
• Free parking