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Case Admin

  • Location:

    Ipswich, Suffolk

  • Sector:

    Public Sector

  • Job type:


  • Salary:

    Up to £9.65 per hour

  • Contact:

    Peterborough Public Sector

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    19 days ago

  • Expiry date:


  • Startdate:


Job Description

We have a new, role within the Public Sector based in Ipswich, Hubbard House. They are seeking a Case Admin to join their team in the office on a full-time, temporary basis.
The rate of pay rate is £9.65 an hour rising to £9.69 after a 12-week period. Holiday entitlement and pension scheme available.

The role is Monday - Friday 9m - 5pm. (37 hours a week), you may be required to work late night shifts which with be up to 8:30pm. The business will close on Bank holidays.

Your duties will include but will not be restricted to:
- Working closely with probation practitioners and completing task for them such as updating various databases, producing documents and reports, organising, keeping to and reminders re deadlines
- Delivering high quality and timely customer focused service daily.
- Updating databases and case records.
- Dealing with sensitive information.
-Email correspondence
- Answering and resolving telephone enquiries from staff/ people on probation/ another professionals/ public.

The ideal candidate will need to hold excellent customer service and communication skills, along with good knowledge and understanding of Microsoft packages and IT skills as some of the main day to day duties include answering the telephone, responding to emails, and updating databases. Previous experience in Administration is desired for this role.

Apply online today!

If successful for the position, you will need to have an in-date and valid passport or driver's licence for photo ID, you will also undergo security and reference checks.


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