Case Admin(AO) - Band 2
-
Location:
Birmingham
-
Sector:
-
Job type:
-
Salary:
Up to £9.56 per hour
-
Contact:
Tiarni
-
Contact email:
tiarni.goodall@brookstreet.co.uk
-
Job ref:
HO9200_1643375882
-
Published:
over 2 years ago
-
Expiry date:
11/03/2022
-
Startdate:
21/02/22 13:13:19
Job Description
Sector: UK Government - Temporary ongoing
Working Hours: Full time, Monday to Friday
Location: Birmingham, B5
Pay Rate: £9.56 per hour
You will provide administrative support within the national probation service, ensuring staff and service users are supported through efficient processes.
Your roles and responsibilities will include:
- Setting up and maintaining accurate offender and victim information
- Ensure the effective administration of referrals and relationships between offender management, victims, interventions, service providers and external agencies
- Prepare, maintain and collate case and other records, files and management information
- Receive and distribute information and communications in an appropriate manner
- Provide cover for an effective and efficient reception and telephone enquiries
- Act as a single point of contact
- Deal with a range of service users, some of which may be in crisis, distress or may display inappropriate or aggressive behaviour - seeking support in accordance with the circumstances
- Making arrangements such as appointments
- Attending meetings as required, distributing notes and minutes
This role will require a disclosure check and referencing on file should you be successful.
If this sounds like you, please apply online today.
Looking for a job? Register your CV now
Looking to recruit? Find the perfect hire
Want a career at Brook Street? Join our team