Job Description

Sector: UK Government - Temporary ongoing
Working Hours: Full time, Monday to Friday
Location: Birmingham, B5
Pay Rate: £9.56 per hour

You will provide administrative support within the national probation service, ensuring staff and service users are supported through efficient processes.

Your roles and responsibilities will include:
- Setting up and maintaining accurate offender and victim information
- Ensure the effective administration of referrals and relationships between offender management, victims, interventions, service providers and external agencies
- Prepare, maintain and collate case and other records, files and management information
- Receive and distribute information and communications in an appropriate manner
- Provide cover for an effective and efficient reception and telephone enquiries
- Act as a single point of contact
- Deal with a range of service users, some of which may be in crisis, distress or may display inappropriate or aggressive behaviour - seeking support in accordance with the circumstances
- Making arrangements such as appointments
- Attending meetings as required, distributing notes and minutes

This role will require a disclosure check and referencing on file should you be successful.

If this sounds like you, please apply online today.