Case Admin(AO) - Band 2
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Location:
Birmingham
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Sector:
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Job type:
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Salary:
Up to £9.06 per hour
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Contact:
Jessica
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Contact email:
Birminghamgov.branch@brookstreet.co.uk
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Job ref:
HM9688_1624968404
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Published:
almost 3 years ago
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Duration:
3-6 months
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Expiry date:
22/08/2021
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Startdate:
29/06/21 12:57:47
Job Description
Our Public sector client are looking for a temporary worker to join their team to give them administrative support.The perfect candidate will have admin and telephony experience. At the moment this will be a telephony based role that can be busy and intense at times.
Your day to day duties will include but not be restricted to:
- Taking calls from people on probation, members of external partnerships, members of the public and third parties - calls will range from appointment queries and bookings to complaints,
- When and where you can you will be transferring calls to different lines and departments,
- Each call will be logged accurately on the in house systems and backed up,
- You will also take on some reception duties
There will be an opportunity to work from home once you are competent but this will be on a rota basis.
The successful candidate will be subject to a DBS check due to the nature of the role.
If this is something you would be interested in please apply for more information.
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