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Case Admin (AO) - Band 2

  • Location:

    Hereford

  • Sector:

    Public Sector

  • Job type:

    Temporary

  • Salary:

    Up to £9.06 per hour

  • Contact:

    Public Sector team

  • Contact email:

    Birminghamgov.branch@brookstreet.co.uk

  • Job ref:

    HN6728_1630076130

  • Published:

    over 2 years ago

  • Duration:

    3-6 months

  • Expiry date:

    3/10/2021

  • Startdate:

    27/08/21 15:37:00

Job Description

The National Probation Service is looking for a temporary worker to join their team as an admin officer.

The perfect candidate will have experience in giving great customer service and will be proficient with using technology and new systems.

`Your day to day duties will include:
- Working effectively in a team, with excellent communication skills,
- Setting up and maintaining accurate offender and victim information on relevant databases, preparing cases for court, recording court outcomes accurately, liaising with a multitude of agencies (e.g courts, solicitors, childrens services, police, mental health services) to collate information,
- Dealing with telephone queries,
- Receive and distribute relevant information and communications in an appropriate manner (telephone, paper and email),
- Setting up video links with prisons,
- Maintenance of various excel spreadsheets,
- Liaising with offenders to organise appointments,
- Covering reception when required to. This will involve speaking with people who may have a range of queries

If this role is something you would be interested in please apply for more information. The successful candidate will be subject to prison vetting, due to the nature of the role.

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