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Case Admin Support - NPS

Job Description

We are looking for a candidate with strong admin / organisational skills to join our client the NPS in a case admin support role

If you are confident using different IT packages, have strong admin skills and confident dealing with different stakeholders then this may be the role for you

  • Location: Bradford City Centre but has the capacity for you to work from home
  • Hours: Monday- Friday 37.5 hours a week - 9-5 - it depends what the case manager is working
  • Assignment length: End of November 2022 but will most likely be extended subject to business requirements
  • Salary: £9.06 but raises to £9.56 per hour after 12 weeks (19,675)

The Probation Service is a statutory criminal justice service that supervises high-risk offenders released into the community.

The National Probation Service works with the Her Majesty's Prison and Probation Service.

The role:

In the Case Admin Support role you will be required to shadow and cooperate with the Case Manager

Working closely with the case manager, you will participate in the following tasks:

  • Administration duties such as data entry
  • Taking notes down whilst the case manager interviews service users
  • Manage an email inbox, dealing with any queries on behalf of the case manager
  • Working on various systems entering information provided in interviews on to selected systems
  • Dealing with various stakeholders, including service users of the NPS

Desirable skills and experience:

  • Great written and verbal communication
  • Be able to work at a fast pace
  • Administration background
  • Able to work with service users who can be difficult at times
  • Good IT skills

If this role sounds of interest to you then please apply now or send your CV directly to myself

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