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Case Administrator

  • Location:

    Leamington Spa, Warwickshire

  • Sector:

    Public Sector

  • Job type:


  • Salary:

    £9.06 - £9.56 per hour

  • Contact:


  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    about 2 months ago

  • Duration:

    3 months

  • Expiry date:


  • Startdate:


Job Description

Brook Street are currently working with a client who are seeking a Case Administrator to start ASAP on a temporary on-going basis. (3 months initially)

The location of the client is based in Leamington Spa, CV32

Pay rate - £9.06 per hour increasing to £9.56 after 12 weeks

Monday - Friday 37 hours (Between the hours of 9am - 5pm) Possibility of late cover on Thursdays

The job holder will be required to carry out the following responsibilities, activities
and duties:
Responsible for setting up and maintaining accurate offender and victim
information on relevant approved databases.
Ensure the effective administration of referrals to and relationships between
offender management, victims, interventions, service providers and external
agencies and partnerships to enhance positive outcomes, manage risk, and
reduce reoffending.
Prepare, maintain and collate case and other records, files and management
information, in accordance with the standards required.
Receive and distribute information and communications in an appropriate
manner, e.g. telephone, paper, e-mail.
Provide cover for an effective and efficient reception and telephone enquiry
service Act as single point of contact within unit for specialist area of work as
Deal fairly, effectively and firmly with a range of Service users, some of
whom may be in crisis, distress or who may display inappropriate or
aggressive behaviour, and to seek appropriate support in accordance with
the circumstances and office procedures.

Make practical arrangements such as appointments, directions, etc., for the
implementation of the Sentence Plan.
Carry out enforcement administration as required.
Where necessary, issue petty cash /vouchers/warrants for travel costs etc,
maintaining appropriate records in line with local office financial procedures.
Organise the availability of appropriate equipment, materials, and facilities
for activities relating to the management of cases.
Report faulty equipment and / or materials to Manager and arrange for
replacement/ repair as agreed.
Maintain appropriate systems to ensure the effective use of general unit
resources and make recommendations for improvement as necessary.

Undertake specific Visor administration tasks in accordance with the
Attend meetings as appropriate. Provide support to meetings as required
including organising agenda, taking and , distributing notes/minutes and
action points.

Ensure all activities are conducted in accordance with Health and Safety
policies and procedures, undertake equipment tests as required.
Provide cover within the unit and to other units within the LDU and Division
as appropriate.
Carry out safeguarding children duties in accordance with the NPS statutory
responsibilities and agency policies
Demonstrate pro-social modelling skills by consistently reinforcing pro-social
behaviour and attitudes, challenge anti-social behaviour and attitudes.

|If you feel that you have the right knowledge and experience for this role, please apply online.


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