Our Public Sector client is seeking a Case Administrator to join their team on a full-time, temporary basis. The role is Monday to Friday 37 hours a week.
The client is based in the centre or Peterborough close to local amenities.
The role will include but not be restricted to:
Maintaining databases - Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships
Database management - Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
Receive and distribute information and communications via telephone, paper, e-mail.
Provide cover for an effective and efficient reception and telephone enquiry service
Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
Diary management - Make practical arrangements such as appointments, directions, etc.,
General administration - Carry out administration as required.
Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
Attend meetings as appropriate.
The ideal candidate will be reliable, work within a busy office and a good team player and have excellent prioritisation skills.
You will be required to have the ability to use databases, email and MS Word.
The rate of pay is £8.87 rising to £9.28 after a period of 12 weeks. Holiday entitlement and pension scheme available. For under 25's National Minimum Wage applies.
Apply online today!
All roles will be subject to full completion of referencing and security checks