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Case Administrator (Administration)

Job Description

We've got a great opportunity for a full-time, temporary role within the Bournemouth area, to join a fast-paced office, working as part of the admin team with the National Probation Service. We are looking for a suitable candidate for this role.

" Full time
" Monday-Friday 09:00-17:00
" 37hours per week
" Location - Bournemouth Probation Service
" Temporary Contract - long temporary assignment
" Pay Rate: £10.42ph

The individual will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to:

" Prepare, maintain, and collate case and other records, files and management information, in accordance with the standards required.
" Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
" Provide cover for an effective and efficient reception and telephone enquiry service
" Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
" Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
" Carry out enforcement administration as required.
" Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
" Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
" Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.
" Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
" Undertake specific Visor administration tasks in accordance with the procedures
" Attend meetings as appropriate
" Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.

All offers are subject to 3 years referencing and HMPPS Vetting.

If this role interests you, please apply below.

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