Job Description

We have an exciting new job opportunity for a Case Administrator to join one of our Government clients in Stevenage, Hertfordshire. This is a full-time temporary role for an ongoing 7 months with a view to extend the contract further. The responsibilities of the role will include:

• Where necessary, issue petty cash / vouchers / warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
• Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
• Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
• Provide cover for an effective and efficient reception and telephone enquiry service.
• Act as single point of contact within unit for specialist area of work as required.
• Deal fairly, effectively, and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
• Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan

Skills required:

• Good excel skills
• Good accurate recording and record keeping
• Good organisation skills
• Ability to communicate efficiently via phone, email etc and to remote workforce
• Ability to work on own initiative
• Good customer service

Salary: £9.69 with benefits of pension scheme and holiday.

If you have excellent organisational skills, data entry skills and an administrative background then do not delay and apply today!