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CCTV Room Controller

  • Location:

    Lurgan, County Armagh

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    Up to £18000 per annum

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    9 months ago

  • Expiry date:


  • Startdate:

    November 2020

Job Description

Brook Street Recruitment are currently recruiting for CCTV Room Controller / ARC Operators for our client based in Lurgan to operate in a busy Arc Room dealing with a wide variety of clients and provide remote monitoring of their security systems including CCTV/Fire/Intruder/Panic alarms.

Responsibilities :

* Monitor and operate the CCTV cameras and associated equipment in the new CCTV control room, to ensure that the safety and security of all stakeholders maintained at all times.
* Follow protocols for maintaining the security of the CCTV control room and its facilities.
* Operate a range of remote call monitoring, alarms and communication facilities contained within the control room
* Maintain accurate records of data recordings and events, using incident reporting software.
* Contribute to the development and enhancement of the service and control room working practices.
* Provide high levels of customer service to all stakeholders including shoppers, retailers, contractors and partners at all time.

* Current CCTV licence / SIA License essential
* Experience of working within a controlled environment on your own or part of a team
* PC Literate and experience with use of computers is an essential requirement for this position
* Previous experience and knowledge of CCTV and an understanding of electronic machinery
* Ability to communicate effectively with the general public, including the police and other emergency services in all communication channels including telephone and radio.
* Possess good observation skills and the ability to respond quickly to observed incidents or events.

Salary: £8.72 per hour rising to £9.01 per hour after training - plus bonus opportunities

Hours of work: Mix of days and nights - 4 on 4 off 7AM to 7PM/ 7PM - 7AM

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