Seeking an individual with a passion for customer service and holds a great attention to detail. You would be joining a comforting office in the heart of Southampton.
Location: Southampton (close to station)
Rate: £8.36PH (first 3 months) - £10.63PH (duration of contract after 3 months)
Hours: Monday- Friday 9:00AM-5:00PM (flexitime hours available e.g. 8:00AM-4:30PM) 37hrs pw.
This is a customer facing role, delivering high levels of customer service by ensuring that certificates issued meet requirements and are issued accurately within the time frame of service agreements.
- To process applications leading to Certificates of Competency
- To give related advice and assistance
- To organise all incoming mail
- Assess and process applications
- Answer telephone enquiries and reply to written enquiries relating to certifications
- Demonstrable experience in Microsoft Word, Excel and Access
- Demonstrable experience in a customer service environment; face to face, telephone and written communication experience is essential
If you would like to be considered for this role, click apply!