Job Description

Job Title - City Lead Community Manager
Salary - £27,000 - £32,000 per annum
Location - Edinburgh

Our client:

Our Clients offer centres for busy professionals and provide the perfect space in which to work, engage and feel fully enabled. Equipped to cater for their every need, they're built creatively, with the latest equipment and connectivity to support even the most hectic of working demands.

They have a 30-year track record of delivering the best real estate solutions for businesses. With locations in practically every country, city, town and transport hub, and options ranging from an hour's co working to multi-year office space leases, they enable people and businesses to work where, when, and how they want. All their spaces are designed for productivity and come with everything included, whether it's industry-leading technology, a professional reception service or quality food and drink. Their solutions are risk-free and have zero balance sheet impact. And They make them as simple to use as possible, so their customers are free to focus on their core business. This is how they help millions of people have a great day at work.

YOUR RESPONSIBILITIES:

* You should have a background in the service industry where you've managed a diverse mix of people and customers. Our Client offer lots a comprehensive induction and lots of training so we will happily consider people from a range of backgrounds and industries, such as Retail, Hospitality the creative arts, anywhere the customer is at the heart of the business.
* You'll lead a small team of between 1-5 people (depending on the size of the centre) so should have previous management experience. Leadership at IWG means inspiring, caring and nurturing to ensure your people feel motivated to deliver world class customer service, every single day.
* Our client uses a variety of systems and tech in our centres, so you'll need to have a good command of basic IT packages such as MS Office.
* Problem solving is really important and you'll be thinking on your feet, ensuring things always run smoothly.
WHAT YOU'LL NEED:
* You will be responsible for the centre operations and commercial performance.
* If you join our client as a Community Manager, you'll lead the team within your centre and as a collective, you'll rally together to create total customer satisfaction, which means they happily return time and time again.

WHAT'S IN IT FOR YOU?

* Work/Life balance - standard business hours (Monday to Friday)
* 22 days holiday
* Incentive schemes
* A structured, comprehensive induction and ongoing training to help you settle into your new role and grow your career
* Lots of variety and new challenges
* Dynamic working environments, with committed teams to build great relationships with
* Generous benefits and salary
* Sales & KPI led bonus & incentives
* A full time, permanent role that you can rely on

Don't delay, apply today!
If you feel you are a suitable candidate for this role, please call our main office on 01482 699100 and discuss with a senior member of staff!