Job Description

Do you have Claims Handling experience, ideally within a motor or insurance industry? Are you looking for a new challenge in a similar role?

If so, this could be the perfect opportunity for you. Working at the client's head office in Warrington city centre, you will ensure all claims are dealt with professionally in line with company policy and procedures whilst meeting and where possible exceeding business objectives.

Benefits for this role include:

A competitive basic salary ranging between £20,000-£22,000 per annum (dependant on experience).

37.5 hours per week

22 days holiday plus statutory bank holidays

Discounted Gym Membership

Cycle to Work Scheme

Your day to day responsibilities in this role include:

To gather and verify as correct, all documentation from the client/repairing garage/engineer and establish factual information regarding the client's claim.

Efficiently deal with hire referrals from business partners.

Act as the first point of contact for clients, ensure high levels of customer service at all times.

Ensure clients and business partners are provided with regular and timely updates.

Assisting the team in answering of inbound calls within the correct KPI/ SLA standards.

In order to apply for this role, you MUST have the following skills and experience:

At least 1 to 2 years in a relevant Claims Handler role.

To have some form of knowledge with ABI GTA and ideally aware of arranging inspections, chase authorisation for repairs and monitor repair period in line with this.

A basic knowledge of relevant case law.

Legislative and regulatory requirements.

Worked towards KPI and SLA targets previously.

If you fit the above criteria, please apply directly and to speed up your application, complete our pre-registration link on http://registrations.brookstreet.co.uk/full-registration.aspx

If you require any further information, please call Daniel on 0151 242 6090 or alternatively via e-mail on