Job Description

Are you looking for a career where you can deliver outstanding customer service?

Do you thrive in a very busy environment?

Our client is an innovative company that has an excellent reputation as specialists within their industry. Due to year on year growth they require an ambitious, enthusiastic professional to join their motivated team based in Cannock.

The key importance for their continued success is to provide the highest level of support by building strong professional relationships with clients. and invest time when assisting individual claims whilst ensuring all claims are settled inline to all customers requirements and insurance policies.

As a Claims Handler you will be reliable and able to take ownership delivering first class customer service at all times. All claims is to settled in line with our clients requirements and the customer`s insurance policy.

Your responsibilities will include but not limited to

* Liaise with policy holders and Insurance companies
* Have the ability to work to deadlines
* Achieve monthly targets
* To establish the most cost effective solution for the customers
* To arrange replacement/repair of items - lost or damage

You must be a team player who is highly organised with the ability to work under pressure within a fast paced environment.

You will be Jet 1 or 2 qualified with experience within the fields of the Jewellery trade or Pawn Broking industry. Be computer literate with the knowledge of Microsoft Office is essential.


Salary is £18,000 to £23,000 per annum (depending on experience) plus bonus.

Holiday entitlement is 20 days plus Bank Holidays

Great working shift patterns between 08:00am and 18:00pm, Monday to Friday

Benefits will include staff discounts, free car parking and company pension scheme.


To apply for this role, please upload your up to date CV now. Suitable applicants will be contacted within 48 hours.

To be considered for this role please call Sue on 01922 or alternatively please send your CV